Occasionally some customers experience TDAS rack Ethernet failures requiring a component level repair. A few things that can help prevent this from happening:
- Inspect power supplies powering DAS to ensure the ground pin is in place, and the wall outlet ground is connected to earth. This includes extension cords if applicable.
- Ground the computer (especially a laptop) with a ground strap:
- Isolate Ethernet from laptop to DAS:
Note that the ground strap and Ethernet Isolator can be used together.